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Shipping Within The United States When shipping within the United States, we use UPS. They provide a tracking number so that you can check where your package is and when it is expected to arrive. If you order one pair of shoes or handbag, it will normally ship the same day unless otherwise stated in the shoe description (Example: Grace shoes may take up to ten days to ship) and providing they are in stock. If you order two or more items from the same manufacture, they will ship the same day providing they are in stock. If you order two or more items from different vendors, it can take up to 4 business days to process the order. The reason is that the factories are located throughout the US and we bring the items into our store and then ship your order complete. Ground UPS ground shipping can take anywhere from 2 to 7 business days. Most single-vendor items are shipped from the factory direct. Here is a list of the factory locations. From there you can estimate how long it will take to receive the shipment. Dyeables: Farmington, Maine Touch Ups: Barrington, New Hampshire Pink: Canton, Massachusetts Nina: Hialeah, Florida Grace: South San Francisco ,California * Colorful Creations: Hialeah, Florida Benjamin Adams: Canton, Massachusetts Grazia: South San Francisco,California * Liz Rene: Barrington, New Hampshire Coloriffics: Woburn, Massachusetts Alisha Hill: Norman, Oklahoma Foot Petals: Natick, Massachusetts Salon: South San Francisco, California * Vaneli: Natick, Massachusetts Jonathan Kayne: Barrington, New Hampshire * Shoes and handbags from Grace, Grazia and Salon ship out of Natick, MA. If they are not in stock, they may take up to 10 days to get to Natick before shipping. ****When placing an order with multiple vendors, it will take up to 4 business days to process the order***** Express Shipping Next day air orders and second day orders get processed right away. If they cannot be shipped the same day or the next business day (depending on what time the order is received, see below), we will contact you. Processing Orders If you place an order past 1:30pm Eastern Time, the shoes will be mailed out the following business day. This is when the factories stop shipping. This applies to all packages - ground and express mail! Problem Orders If there is a problem with your order, you will receive a phone call or an email that same day or the following business day.

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